Changing your Password

If you have forgotten your password please click here.

AFPEx provides you with a connection to the Aeronautical Fixed Telecommunications Network directly through the internet.  This is an International network used for Aeronautical related messages only. 

Accordingly, access is restricted to verified users.  To ensure that this access is protected, AFPEx uses strong passwords.  When you login for the first time to AFPEx, we recommend that you change your password to something more memorable.

To change your password, click on the Terminal menu and select Change Password.

Terminal Menu

You will then be presented with the Change Password window.

Change Password

If any of the password combinations that you use does not match our strong password policy, then AFPEx will notify you of the problem in the window above.

Your password must contain at least one Capital letter and number, be at least 8 characters in length and not contain a commonly used word ie. found in most dictionaries. We advise using a mix of letters and numbers, keeping the first letter a capital. For example:
Username:   WALES_W
Password:    W1ll14mwal35

Forgotten Password

If you have forgotten your password then it will need to be reset by one of our Operators.  Please call the helpdesk.  Once you have answered a couple of security questions, they will send you a new password to the e-mail address you have registered with us.  Again, once you login, please change your password.